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Cancellation & Refund Policy

The moment you enter our race we start to incur administration costs and banking charges, simply in processing your entry and payment. We also incur further charges in administering cancellations and processing refund payments.

No refund can be given if the race has to be cancelled or postponed due to circumstances outside our control, for instance by order of the government due to foot and mouth. Your entry fee is invested in the cost of staging the event, and the main costs to contractors, suppliers, administration etc are already committed well before race day.

Furthermore, most races do not offer any form of refund at all if a runner decides to cancel their place because of injury, illness, lack of training or change of plan. There are many other instances of higher priced services, such as plane, train or theatre tickets where no refunds can be given for cancellation in these circumstances.

However, in fairness to half marathon entrants who cannot compete for whatever reason, it is our policy at the Corporate Run India to offer a partial refund to applicants who cancel their entry before the date we start to process our race pack delivery schedules.  This year we are extending this to offer 10 Km Urban Run entrants who notify us of cancellation of their entry on or before 15th October – a refund of INR 399 on their total fees including GST. There shall be no refunds on 5km run in case of cancellations.

 

Each year we receive quite a few requests to transfer marathon places from one runner to another. But like plane tickets, each entry is personally registered to a specific named individual. Reallocating race numbers and amending data held on the computer system at Corporate Run India would require considerable time and administration, and we would have to significantly increase the cost of all entries to cover cost of the additional staff required.

 

Running in someone else’s race number can have very serious consequences if the runner suffers a medical emergency – we would not like cases where we have been unable to identify or contact families of runners who have suffered potentially life-threatening conditions whilst using someone else’s race number. The accuracy of the race results is also effected when runners are placed in the wrong age and sex category.

We reserve the right to refuse or cancel applications, including duplicate applications, or alter the date of the event, the course route or distance.

 

No refunds can be given after the mentioned date. Neither can refunds be paid to reserved charity entrants, or to free elite or partner entrants. Notice must be made by emailing us on info@corporate run.in on-line portal on or before 15th October 2018.

 

Payment of refunds will normally be issued within 28 days of receipt of receipt of your cancellation notification, although there may be instances of delay in busy times close to race day. Notification will be sent by email or Sms to the registered records. Applicants should notify us of any changes to their contact details, failure of doing so will result in cancellation of refunds.

Notification of Cancellation

 

Notice must be made by emailing us on info@corporate run.in on-line portal on or before 15th October 2018.

We regret that notice of cancellation and refund request cannot be accepted by post or by phone.

Transfers

Entries to the Corporate Run India are personal to the applicant, and race numbers cannot be sold or transferred. Any runner who competes in another person’s race number will be disqualified.

Duplicate Entries

 

Duplicate entries made in genuine error will be refunded in full.

We reserve the right to cancel all entries and donate all entry fees to one of the race charities where we have reason to believe that duplicate entries have been deliberately made by an applicant with the intention of subsequent re-sale – ie ‘ticket touting’.

Where duplicate entries are made for different categories of entry we reserve the right to decide which category of entry will apply and which will be cancelled. For instance where an applicant has applied for both a general public place and a reserved fundraising place (eg Run for Charity or corporate challenge) we will normally decide to cancel the general public place in favour of the fundraising place.